Privacy Policy

Home Cloud Kitchen values your trust and is committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to ensure its protection. By accessing our website or using our services, you consent to the practices described below.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, address, and other details provided during sign-up or while using our services.

1.2 Usage Data

  • Information about how you interact with our website, such as the pages you visit, the time spent, and navigation patterns.

1.3 Device Data

  • Technical information such as your device type, browser type, IP address, and operating system to optimize our platform for your use.

1.4 Transaction Data

  • Records of payments, plans chosen, and other related activities performed through our platform.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process your application and onboard you as a partner.
  • To provide support and communicate important updates regarding your account.
  • To send promotional emails, offers, or relevant information about Home Cloud Kitchen.
  • To enhance user experience by analyzing website usage patterns and preferences.
  • To ensure compliance with laws, prevent fraudulent activity, and resolve disputes.

3. Sharing Your Information

We respect your privacy and share your information only under the following circumstances:

3.1 Essential Service Providers

  • With trusted third-party partners like delivery services, payment processors, and app management systems.

3.2 Legal Obligations

  • To comply with legal requests, court orders, or regulations.

3.3 Business Transfers

  • In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

4. Data Security

We prioritize the safety of your data by implementing industry-standard security measures, such as encryption, firewalls, and secure servers. While we strive to protect your information, no system is completely foolproof, and we cannot guarantee absolute security.

5. Your Rights

As a user, you have the following rights:

  • Access your personal information to review or correct inaccuracies.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Opt-out of receiving marketing communications by following the unsubscribe link or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can control or disable cookies through your browser settings; however, some features of our website may not function properly without them.

7. Changes to this Privacy Policy

Home Cloud Kitchen reserves the right to update this policy as needed. Any changes will be posted here with the updated effective date. We encourage you to review this page periodically.

For questions, email us at support@homecloudkitchens.com.